A cruiser made a compelling suggestion to improve the pool deck experience and the cruise line’s brand ambassador wants to ...

Recently, one Carnival cruiser turned to the cruise line’s brand ambassador, John Heald, for his thoughts on an intrusive ...

Would some Carnival Cruise Line guests prefer a main dining room without the traditional Shooooowtime performance?

One type of free drink isn't free any longer on Carnival Cruise Line, but there are still options for thirsty guests.

Just ask Carnival Cruise Line’s brand ambassador, John Heald, who answers hundreds of questions from passengers every day on his popular Facebook page. Sometimes, the work of combating the ever ...

John Heald, Carnival Cruise Lines’ brand ambassador, took to Facebook to ask his followers how they felt about spelling out “thank you” in money on the bed for the steward to find as a tip.

The cruise line isn't playing around when it comes to enforcing a rule some people go to great lengths to break.

Carnival is making some bold changes in 2025. The cruise line will open its newest private island, Celebration Key, in July. Carnival also announced a new ship and its return to Mobile, Alabama, its ...

Brand ambassador John Heald issued an important reminder about cabin rules some guests have overlooked on multiple ships.

John Heald, Carnival Cruise Lines’ Brand Ambassador, asked his followers on Facebook how they felt about one passenger spelling out “thank you” with money on the bed for staff to find as a tip.

Carnival Cruise Lines Senior Cruise Director John Heald said Saturday that the Carnival Elation will be delayed returning to the cruise terminal, "affecting embarkation as a result." One person is ...

A recent incident on a Carnival cruise has been brought under the spotlight after one passenger was reportedly seen filming ...