Articles and videos about Horrified passenger films roaches crawling inside Spirit Airlines plane on FOX 35 Orlando.

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

Airline satisfaction ratings among first/business class passengers This year, JetBlue Airways overtook Delta Air Lines in the ...

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...

Between rising fuel costs, labor shortages, technological disruptions, and softer demand, the airline industry is facing a ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

Airline passengers have spoken, and they've named the airlines that provide the highest customer satisfaction ahead of the busy summer travel season.

While economic uncertainty and airline mechanical issues are gaining nationwide attention and consumer confidence is ...

Delta Air Lines will implement a 4% pay raise for most employees starting June 1. The raise follows a $1.4 billion profit-sharing payout earlier this year. This marks Delta’s fourth consecutive ...