AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with consumers in cost-effective and relevant ways is by providing customized ...

From AI-powered chatbots to advanced voice assistants, this technology is reshaping customer engagement, making it faster, ...

Emotional intelligence has long been recognized as a fundamental aspect of effective customer service. Human agents rely on empathy and tone modulation to build trust, manage frustration, and enhance ...

Elon Musk’s xAI has introduced Grok-3, a next-generation AI chatbot designed to change the way people interact on social ...

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of ...

An AI agent is a software program that uses artificial intelligence (AI) to interact with its environment and perform tasks.

What conversational AI tools are making waves this year? Read our top-5 list to find it out and get the best for yourself.

Changing Role in Digital Marketing Khushboo, a global digital marketing expert with over five plus years of experience ...

At e4m Auto Marketing Summit 2025highlighting how AI-driven personalization and immersive customer experiences are reshaping ...

About seven years ago, representatives of bKash would visit the company’s agent points and merchant outlets across Bangladesh ...

Want to 10x revenue without hiring? AI automates marketing, saving you 3+ days/week. Learn 4 AI tools for content, chatbots, leads & sales. Get the free 'AI Success Kit' + a chapter from Ben's new ...