Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.

Experts, lawyers, and tech workers disagree on what Microsoft's layoffs mean for the tech industry and beyond.

Microsoft's Judson Althoff is revamping sales to become the "frontier AI firm," according to an internal memo.

Microsoft's layoffs show AI is raising the bar in sales — and smooth-talking reps are being replaced by solution engineers, ...

According to reports, Microsoft says it not only saved money, but increased employee and customer satisfaction as well with ...

A Microsoft exec is claiming that the company has already saved $500 million as it automates thousands of jobs formerly held ...

Microsoft’s chief commercial officer Judson Althoff noted AI has been so useful that Microsoft was able to save more than ...

Microsoft saved more than $500 million in its call centers alone last year by using artificial intelligence, Bloomberg News ...

Following the layoff of over 15,000 employees in recent months, Microsoft is making it clear to remaining staff that ...

The company's recent job cuts included thousands of salespeople, many of whom will be replaced by more technical roles to ...

Microsoft's Chief Commercial Officer Judson Althoff is taking a two-month sabbatical amid anticipated job cuts, particularly in the sales division. His break coincides with the end of the fiscal year, ...

Microsoft's Judson Althoff wants to revamp sales to become the "frontier AI firm," a memo shows. The changes come as Microsoft cuts thousands of roles, including in sales. Althoff's memo outlined ...