Copilot is making the scourge of customer service, AI chatbots, easier to create, and able to be tailored towards specific “business processes” to “work with or for humans”. An agent builder in Business Chat will be in general availability “over the coming weeks” to facilitate this, according to the company.

Microsoft's 365 Copilot introduce innovative features like Copilot Pages for collaborative project management and Python integration in Excel. Additional enhancements in PowerPoint, Teams, and Outlook aim to improve user experience and streamline enterprise workflows.

Microsoft, at its Wave 2, announced that it is bringing Copilot support to the Microsoft 365 apps. The company had first introduced Microsoft Copilot 365 in March 2023. Since then, it has been slowly rolling out Copilot-powered features within its suite of apps.

Microsoft has introduced Copilot Pages, a new feature designed to facilitate collaborative work between humans and artificial intelligence within its Office applications. Alongside this, the company announced enhancements to its Microsoft 365 Copilot subscriptions,