News

Wondering which airline you should target for your next trip? A recent customer satisfaction survey provides the answer. J.D.
But the casual-dining chain still has work to do on service and steak quality, and parent company Bloomin’ Brands also dimmed ...
The agency has averaged an 87 percent overall customer satisfaction rating since the summer of 2021.
The Delhi Metro Rail Corporation (DMRC) is conducting its 11th online customer satisfaction survey from July 15 to August 14, inviting feedback from commuters on various services and facilities ...
Sen. Ruben Gallego led a letter to Delta asking about its new AI-driven pricing plan, which would individualize ticket prices based on user data.
With everything from slime-stained carpets to half-eaten food, people are testing Costco’s famously generous return policy and sparking debate over what counts as fair use versus abuse.
SEPTA reported its highest-ever customer satisfaction scores, according to new survey data released this week.
Survey results Based on a communitywide survey, Los Gatos residents have a very high opinion of the town but would like to see more efforts toward reducing crime and improving traffic flow.
Many Delta passengers have taken to social media to say they've had issues getting reimbursements following disruptions from the CrowdStrike outage.
Information overload: Sabre's global travel agency survey finds content fragmentation is driving up agency costs and undermining customer experience ...