A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

LiveLOOK customers will benefit with a more seamless path to the Oracle Service Cloud suite and overall Customer Experience portfolio offering, with no disruption to their current solution.

Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

Diebold Nixdorf (NYSE: DBD), a world leader in transforming the way people bank and shop, has selected Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service, part of Oracle Fusion Cloud ...

Google Cloud on Thursday announced that they have deepened their partnership by integrating Google’s most advanced AI models, ...